More results - Waterra 2010 customer survey

As promised we have pulled out some more of the results from our recent customer survey to share with you.

These are some general points about the state of the market and kinds of things you are interested in:

• Two thirds of respondents expect spending on groundwater equipment to remain the same this year. An impressive 15% think that it will increase.
  
• After Value/Price, product quality was again the most important criteria when selecting a supplier.
  
• The public sector accounts for over 50% of revenue for 20% of respondents and for between 26-50% for a further 20+% - similar to 2009.
  
• We also have heard from you on the most frequently received journals (Brownfield Briefing), most commonly visited websites (www.Claire.co.uk) and the most popular conferences and exhibitions attended. In Ireland the most frequently visited website is www.epa.ie . In contrast the Environmental Agency websites in England, Wales and Scotland are only rarely mentioned!

Le us know if you have any thoughts on these findings!

For more information on our range of groundwater monitoring and remediation products call 44 (0)121 733 7743 today.



Waterra UK - Do you need RSS Passive Skimmers to remove floating hydrocarbon layers?

PhD opportunity. Groundwater sampling methodology for long-screened boreholes

Waterra are providing industrial support funding, along with the Environment Agency, for a PhD studentship on groundwater quality at the University of Birmingham.

The research will be looking specifically at the rigorous sampling and interpretation of long-screen monitoring wells and and boreholes. The objective is to evaluate innovations such as passive and low flow sampling and and develop process-based monitoring protocols.

"This is a great opportunity to improve the guidance on groundwater sampling methodologies", said Peter Dumble, MD of Waterra UK. "New techniques allow long-screen monitoring wells to provide far more accurate and reliable samples and we anticipate that the research project will help to quantify the benefits of the new approaches."

The project is now looking for a dynamic student with both practical field and data interpretation skills. Field research will take place at a variety of UK study sites and the student will have the chance to trial a wide variety of sampling technologies.

Further details on the PhD project (and a link to the application form) are available at the University of Birmingham Doctoral Researcher site.


Visit the Waterra website for more information on our range of passive sampling equipment or call our support team today on +44 (0)121 733 7743.



Waterra UK - Supplying the UltraRAE 3000 portable benzene PID detector to the environmental monitoring sector

Waterra 2010 customer survey - thank you for your input

All of the results are in from this year's edition of the annual Waterra UK customer survey. We would like to take the opportunity to thank all of the many respondents for taking part and say how delighted we are for very positive feedback that the survey provided us.

Here are just a few of the highlights;

• 88% of respondents were very satisfied or satisfied with Waterra's service
  
• You rate our technical advice very highly - "We have always found Waterra offer a great after sales support and are always willing to find ways of helping us when we are struggling with certain products."
  
• A third of people now visit our website (http://www.waterrauk.com/) regularly and 60% have used the site at least a few times.
  
• Just under 90% of respondents said they would recommend Waterra - which is up on last year.
  
• Two thirds of respondents expect spending on groundwater equipment to remain the same this year. An impressive 15% think that it will increase.

We'll spend a little more time analysing the results and provide some direct feedback to respondents who requested this in the days ahead.

For more information on our range of groundwater monitoring and remediation products call 44 (0)121 733 7743 today.


Waterra UK - 12v submersible pumps and accessories for monitoring wells and boreholes