Thursday, 1 April 2010

Waterra 2010 customer survey - thank you for your input

All of the results are in from this year's edition of the annual Waterra UK customer survey. We would like to take the opportunity to thank all of the many respondents for taking part and say how delighted we are for very positive feedback that the survey provided us.

Here are just a few of the highlights;
  • 88% of respondents were very satisfied or satisfied with Waterra's service
  • You rate our technical advice very highly - "We have always found Waterra offer a great after sales support and are always willing to find ways of helping us when we are struggling with certain products."
  • A third of people now visit our website (http://www.waterrauk.com/) regularly and 60% have used the site at least a few times.
  • Just under 90% of respondents said they would recommend Waterra - which is up on last year.
  • Two thirds of respondents expect spending on groundwater equipment to remain the same this year. An impressive 15% think that it will increase.
We'll spend a little more time analysing the results and provide some direct feedback to respondents who requested this in the days ahead.

For more information on our range of groundwater monitoring and remediation products call 44 (0)121 733 7743 today.


Waterra UK - 12v submersible pumps and accessories for monitoring wells and boreholes

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