Thursday, 21 May 2009

Customer Survey Feedback - Waterra Customer Survey 2009

Waterra has just completed its latest annual customer survey as part of our ongoing commitment to continual improvement. We are delighted to hear that our customers continue to rate us very highly across a range of factors.

More than 95% of you were satisfied or highly satisfied with Waterra's service and nearly 90% of you would recommend us to other people.
waterra customer survey 2009. 90% referral rate

We were interested to find out that not everybody had visited our new website to found out about the breadth of our Groundwater Equipment product portfolio. So we will be taking steps to ensure that we communicate that it is available and highlight some of the great items that we stock.

We will be using the blog to provide more feedback on the results of the survey over the next few weeks.

Waterra UK Ltd - Groundwater Monitoring Professionals

Waterra UK Blog

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